LEGAL TERMS OF SERVICE

Terms and Conditions

Please review these terms before making a purchase on SNY Perfumes. By placing an order, you agree to these conditions.

1. Overview & Acceptance

Welcome to SNY Perfumes ("we", "our", "us"). We operate the e-commerce website offering premium, long-lasting unisex fragrances. Headquartered and formulated in Surat, Gujarat, India, our products are dispatched across India through authorized logistics partners. By accessing our platform or purchasing any products, you agree to comply with and be bound by these Terms and Conditions.

2. Fragrance Formulations & "Inspired By" Comparative Reference

All fragrances sold by SNY Perfumes are proprietary formulas manufactured using imported French perfume oils at high concentrations (25% to 35% Extrait De Parfum). Any reference to trademarked designer or niche names (such as Creed Aventus, Davidoff Cool Water, Azzaro Most Wanted, Harley Davidson, Swiss Arabian, Kayali, Bleu de Chanel, or Gucci Flora) is made strictly for comparative olfactory guidance to help customers understand the aroma family and profile of our original formulations.

SNY Perfumes is not affiliated with, sponsored by, or associated with these trademark holders. All trademarks remain the property of their respective owners.

3. Pricing, Orders & Direct UPI / COD Payment Verification

All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable taxes. We offer two payment methods:

Direct UPI (NPCI QR Code / Deep-Link): When paying via Direct UPI, the customer transfers the exact order amount directly to our merchant VPA. The customer must submit the authentic 12-digit UPI Reference / UTR Number from their payment confirmation receipt. Submitting fraudulent, reused, or fake UTR numbers constitutes a breach of contract and will lead to automatic order cancellation and fraud reporting.
Cash on Delivery (COD): For COD orders, payment must be handed over in cash to the delivery agent upon courier arrival. We reserve the right to call or message the customer to re-verify mobile and address credentials prior to dispatch.

4. Shipping, Transit & Pan India Fulfillment

Orders are dispatched from our central facility in Surat, Gujarat via Shiprocket air/surface courier networks. While typical delivery timelines range from 2 to 6 business days, transit delays caused by extreme weather, national holidays, courier strikes, or regional disruptions are beyond our direct control. You can monitor progress on our Track Order page.

5. Fragrance Hygiene, Returns & Damaged Flacon Claims

Due to cosmetic safety and personal care hygiene regulations, perfumes cannot be returned for preference mismatches or change of mind once delivered.

In the event of manufacturing defect or in-transit breakage/leakage, a free replacement will be dispatched provided the customer notifies customer care within 48 hours of delivery accompanied by an unedited unboxing video.

6. Governing Law & Jurisdiction

These Terms and Conditions and any disputes arising out of your purchase from SNY Perfumes shall be governed by and construed in accordance with the laws of India, and the courts at Surat, Gujarat, India shall have exclusive jurisdiction.

Customer Care & Contact Coordinates

SNY PERFUMES

Premium • Long Lasting • Unisex | Inspired by Luxury

📍 Surat, Gujarat, India

📦 Pan India Delivery